Shipping policy

Shipping Policy

Last Updated: June 30, 2026

At Nutmane, we're committed to delivering your order quickly, safely, and efficiently.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During new launches, sales, or festive seasons, processing times may be slightly longer.

Shipping Timeline

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders across India.

  • A nominal shipping fee may apply to Cash on Delivery (COD) orders, where available. Any applicable charges will be displayed during checkout.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email or SMS containing your tracking details. You can use the tracking link to monitor your shipment in real time.

Cash on Delivery (COD)

Cash on Delivery is available for selected pin codes across India. Availability will be confirmed during checkout.

To ensure smooth delivery, customers opting for COD are requested to provide a valid contact number and be available to receive confirmation calls, if required.

Delivery Attempts

Our courier partners will typically make 2–3 delivery attempts. If the order cannot be delivered after multiple attempts, it may be returned to us.

If an order is returned due to an incorrect address, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for reshipment.

Address Changes

If you need to update your shipping address, please contact us as soon as possible after placing your order.

Address changes can only be accommodated if the order has not yet been packed or dispatched.

Delayed or Lost Shipments

While we work with trusted logistics partners, occasional delays may occur due to circumstances beyond our control.

If your shipment appears delayed or lost, please contact our customer support team. We'll coordinate with the courier partner and keep you informed until the issue is resolved.

Damaged Packages

If your package appears damaged or tampered with at the time of delivery, we recommend:

  • Taking clear photos of the package before opening it.

  • Recording an unboxing video.

  • Contacting our customer support team within 48 hours of delivery.

This helps us investigate and resolve the issue as quickly as possible.

International Shipping

Currently, Nutmane ships only within India.

We look forward to expanding our shipping services internationally in the future.

Contact Us

For any shipping-related questions or assistance, please contact our customer support team. Please keep your order number handy so we can assist you promptly.